🌸 Hello! My name is Emily
I am a product designer in Seattle who previously worked in healthcare and accessibility. Working in healthcare has exposed me to many issues which drove me to want to cultivate change on a larger scale for my patients and coworkers.
Within the 4 years of being in my current role, I have seized several leadership opportunities including
launching an accelerated surgical recovery workflow
initiating a department education team
serving as a mentor for six colleagues
🚀 My Journey from Healthcare to Design
As a self starter, I thrived in these leadership roles. This led me to realize that I aspire to solve bigger problems.
When surgeries were restricted during the pandemic, I spearheaded a protocol to safely and quickly discharge patients after surgeries. This new recovery pathway allowed surgeons to reopen operating rooms while the hospital conserved resources for COVID patients.
I established a screening test to determine when a patient has physically recovered enough from their spinal anesthesia to initiate his/her physical therapy training.
I helped design the patient flow from second-stage recovery to discharge home (or inpatient admission)
I served as the lead coordinator to ensure discharge requirements were met at maximal efficiency for all fast-track patients of the day.
This workflow is still in place post-pandemic to continue to optimize hospital resources and increase revenue.
✨ What I Can Bring to Your Team
Coming from the healthcare field where teamwork and compassion are core defining values, I bring a unique human perspective to the tech industry.
The skills I had practiced as a physical therapist make me a better UX designer:
Empathizing with and advocating for my patients
Evaluating patients’ pain points
Thinking critically in a high risk environment
Designing individualized care plans based on each patient’s unique circumstances
Communicating with different stakeholders and team members
UX is the perfect role for me because I get to take parts of what I enjoyed most in my last role into an environment that is exhilarating.
